What types of products do you offer?

At MY GADGET, we specialize in a curated selection of cutting-edge tech accessories, including wireless earbuds and smart home devices. Our products are designed to enhance your everyday life through quality and innovation.

How can I contact customer service?

You can reach our customer service team via telephone at 087 820 5668, or you can send an email to info@mygadget.co.za. Our office hours are Monday to Friday, from 8 am to 5 pm.

What is your return policy?

We have a 30-day return policy. To be eligible for a return, items must be in the same condition as received, unworn or unused, with tags, and in their original packaging. You will also need the receipt or proof of purchase.

How long does shipping take?

Shipping times vary based on the delivery method selected. For example, our priority courier option typically delivers within 1 business day after shipping, while standard courier services may take 1-2 business days. Please refer to the product detail page for specific shipping times.

What should I do if my item arrives damaged?

If your item arrives damaged or defective, please inspect your order upon reception and contact us immediately. We will evaluate the issue and take the necessary steps to resolve it, including replacing the affected items at no cost to you.

Do you offer international shipping?

Currently, we focus on domestic shipping within South Africa. We do not provide international shipping at this time. However, we are continuously evaluating our services and may expand in the future.

Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.

What payment methods do you accept?

We accept various payment methods, including major credit cards and online payment platforms. Please check our checkout page for the most current options available.

What if I need to change or cancel my order?

If you need to change or cancel your order, please contact us as soon as possible. We process orders quickly, so it is important to reach out before your order is shipped to ensure any changes can be made.